What must you do when addressing officers in a formal setting?

In formal settings, addressing officers using "Sir" or "Ma'am" is standard protocol, reflecting both respect and discipline within military and formal contexts. This formality is critical in maintaining the hierarchical structure that the military environment requires. It helps to uphold the traditions and customs of military etiquette, which emphasizes respect for rank and authority.

Using titles like "Sir" or "Ma'am" not only shows acknowledgment of the officer's position but also fosters a professional atmosphere. This approach applies universally, regardless of whether the officer is known personally. In contrast, using a first name, ignoring rank, or only using a last name does not convey the same level of respect and may be deemed inappropriate in formal interactions. Therefore, addressing officers as "Sir" or "Ma'am" is essential for maintaining decorum and adhering to military customs.